Legal Compliance
Imagine Stories App is committed to full compliance with data protection regulations including GDPR (General Data Protection Regulation) and COPPA (Children's Online Privacy Protection Act).
Data Controller
Entity: Imagine Stories App
Jurisdiction: United Kingdom
Compliance: UK GDPR, EU GDPR, COPPA
Data Retention Policy
All personal data is stored until you delete your account. You have the right to request deletion at any time through the Parent Profile screen.
Active Data: Child profiles, family members, pets, and stories remain stored as long as your account is active.
Deletion: Upon account deletion, all data is permanently removed from our systems within 30 days.
Backups: Data in system backups is retained for 90 days for disaster recovery, then permanently deleted.
AI Service Processors
We use the following third-party AI services as data processors:
Purpose: Story text generation
Data Processed: Child characteristics, family members, pets, story preferences
Privacy Policy: https://www.anthropic.com/privacy
Data Retention: Not stored by Anthropic per their API terms
Purpose: Story illustration generation
Data Processed: Text descriptions for image generation
Privacy Policy: https://openai.com/privacy
Data Retention: 30 days per OpenAI policy
Purpose: Photo analysis (optional feature)
Data Processed: Photos uploaded by user (converted to text descriptions)
Privacy Policy: https://openai.com/privacy
Data Retention: Photos not stored; descriptions only
Important: Photos are analyzed and converted to text descriptions. Original photos are never uploaded to our servers or AI services. Only text descriptions are sent for story personalization.
Your Rights Under GDPR
As a user, you have the following rights:
View all personal data we hold about you, accessible through the Parent Profile screen
Update or correct your personal information at any time
Export all your data in JSON format for transfer to another service
Request permanent deletion of all your data ("Right to be Forgotten")
Object to data processing for specific purposes
Contact Information
For legal inquiries, data protection questions, or to exercise your rights:
Legal Inquiries
legal@imagine-ai.co.ukData Protection Officer
privacy@imagine-ai.co.ukGeneral Support
support@imagine-ai.co.ukSupervisory Authority
If you have concerns about how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at https://ico.org.uk/
Governing Law
These terms and our data processing activities are governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
Any disputes shall be resolved in the courts of England and Wales.
Last Updated: October 21, 2025